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Majid Iqbal
Thinking in Services
€32,99
Sriram Dasu
Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
€33,99
Frances Frei
Uncommon Service
€25,00
Bruce Loeffler
Experience
€23,00
Paul R. Timm
Customer Service
€128,99
John H. Fleming, John Howland Fleming
Human Sigma
€22,99
Leonard L. Berry
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
€26,99
Blake Morgan
Customer of the Future
€17,99
Geoff Ramm
Celebrity Service
€18,99
Real Bergevin
Call Centers For Dummies
€18,99
Roy A. Barnes
Customer Experience For Dummies
€17,99
Michael Heppell
Five Star Service
€18,99
Ben Reason
Service Design for Business
€26,00
Robert Bacal
Perfect Phrases for Customer Service, Second Edition
€16,99
Robert Solomon
Art of Client Service
€28,00
Jeanne Bliss
Chief Customer Officer 2.0
€25,00
Bill Price
Best Service is No Service
€26,00
Lee Cockerell
Customer Rules
€18,99
David H. Maister
Trusted Advisor
€16,99
Kenneth H. Blanchard
Raving Fans!
€15,99