Incident Management for Operations

€33,99
2 in stock

Rob Schnepp

160 psl.

2017 m.

Minkštas viršelis

Barcode: 9781491917626

This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.

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